ICISO 2010 Workshop, 19 July 2010
A free whole day event prior to ICISO 2010 (International Conference of Informatics and Semiotics in Organisations) for conference delegates and Capgemini clients on the 19th of July, at University of Reading.
The ICISO 2010 organisation committee has invited World known experts in the area of Organisation Semiotics and Application Management to provide the following workshop sessions:
Morning 10:00 – 13:00
Removing Arbitrariness from Design Schemas to Improve Information Systems Quality with Professor Ronald Stamper, the founder of Organisation Semiotics and Yasser Ades, Senior lecturer at the University of Greenwich.
Recent advances in Organisation Semiotics
Semantic Normal Form (SNF)
Application of SNF on requirement engineering
SNF related software
This half-day expert guided workshop provides a unique opportunity for the participants to learn about the latest research in a key theory in the Organisational Semiotics discipline from its founder Prof Ronald Stamper and his associate Yasser Ades.
Organisational Semiotics research led to the discovery of the Semantic Normal Form (SNF), as a stable, empirical property of the human use of information. Most schemas include many arbitrary design choices, which should be removed. When applied to Requirements Specification, the SNF brings marked improvements in the design, development and evolution of business information systems.
Empirical research traces two endemic problems to the user requirement specification: the risk of IT project failure and the high cost of software evolution. The workshop will reveal these problems and show how the SNF contributes to solving them.
Before the meeting: participants will be presented with a UML schema and invited to consider:
- what could go wrong as organisational requirements evolve
- how those problems could be avoided and
- ideally, forward their solutions to the workshop organisers.
Afternoon 14:00 - 17:00
Industrial Tutorial presented by Mr Mark Smalley, an internationally renowned trainer consultant, and chaired by Dr. Sam Chong, Sector CTO, Capgemini UK Ltd on Application Management and challenges of cloud computing.
Trends in IT and Application Management
Top Challenges in IT and Application Management
Bringing Clouds down to Earth
This industrial tutorial aims to bring the state-of-the-art methodology and practice in IT and Management to the audience in industry and applied research. The tutorial is organised into three sessions, which offers the opportunities for the audience to understand the trends in IT and Application Management, to learn the methods to cope with the challenges and to relate the methods to own experience. The tutorial will be delivered by Mark Smalley, an internationally renowned trainer consultant, and chaired by Dr. Sam Chong, Sector CTO, Capgemini UK.
Session 1 - Trends in IT and Application Management
The rapidly changing world is a challenge for organizations, including their information systems and the IT organizations. This presentation offers some thoughts on various trends, enabling you to understand better where you are and where you want to be. The presentation will also introduce the ASL and BiSL process frameworks and best practices that provide guidance for both the supply and the demand side of the IT equation.
- Insight into new trends and paradigms
- More questions to answer (sorry!)
Session 2 - Top Challenges in IT and Application Management
The business is pressuring us to get more out of existing applications while reducing costs and headcount at the same time. In this workshop we'll interactively establish and explore which specific challenges you and your fellow participants are experiencing. This interactive workshop will be reinforced by a post-session white paper that summarizes and elaborates on these points.
- Insight into how your peers improve Application Management
- Satisfaction of sharing your thoughts and contributing to a white paper
- New ideas to work on
- Post-session white paper
Session 3 - Bringing Clouds down to Earth
Cloud Computing is like teenage sex. Everybody's talking about it. Nobody does it very much.
And when they do it, they don't do it very well. This presentation demystifies cloud computing and explores how cloud computing is going to affect the Application Management domain.
- Insight into the practical implications of what Cloud Computing and in particular Software as a Service
- Guidance as to how to deal with Application Management in a Cloudy Environment
About the Presenters
Ronald Stampler studied at Oxford University, worked in Hospital Administration and the Steel Industry where he created the first European courses in Information Systems Analysis and Design outside the computer industry. Then, in 1969, joining the team at the London School of Economics that created teaching and research programmes in ISAD, he began looking for rigorous tools for treating organisations as information systems. Most of the key theoretical ideas had been developed before he moved in 1988 to the Chair of Information Management at the University of Twente in the Netherlands. There and at other centres, the theory was subjected to harsh testing in the analysis and design of a wide range of different organisational problems and computer applications. His team inaugurated this series of OS meetings in 1996. He retired in 1999 but remains very active, currently on the final editing of a book on semantics.
Yasser Ades studied Computer Science at the Australian National University and worked with the Australian government where he designed the customs intelligence system and led the development of an integral data warehouse for customs in 1985. His most important contribution, however, was in the quality assurance of the customs enterprise data model - the blueprint of the largest IS project in Australia at the time. Yasser later studied Information Systems at the London School of Economics where he was exposed to Prof. Stamper's semantic theory - the SNF. He quickly recognised its value in quality assurance and project management. In 1987 he built the first major SNF-compliant system - a university student administration system. Since 1988 he has been working with Prof. Stamper to test and refine the SNF theory and associated analytical tools and technology. His principal contribution has been in articulating how SNF can improve our understanding of software quality and reduce IS project risks. He is currently a senior lecturer at the University of Greenwich where teaches requirements & business analysis and project management.
Mark Smalley, Capgemini Netherlands
"I help IT people market, sell en deliver application management services".
With more than 20 years of experience in the field of Application Management, Mark Smalley has trained 800 professionals to ASL Foundation certification level and frequently writes and speaks on the subject. Regular speaking engagements in ten countries on four continents. He works as a consultant for Capgemini in the Netherlands and has been an active participant of the not-for-profit, vendor-independent ASL BiSL Foundation for many years, currently representing the Foundation as director of international affairs. He is a member of the EXIN Professional Group and contributes to ASL and BiSL examination material. He lectures in Brussels, Hangzhou and Rotterdam.
Further details, publications and speaking engagements at http://www.linkedin.com/in/marksmalley
Dr Sam Chong (Ph.D. FBCS, CITP), Capgemini UK
Sam is Sector CTO at Capgemini Outsourcing UK and sits on the University of Reading TSBE Steering Group Committee, and provides advice on the strategy and direction of the school. He set up and directs the work at the Capgemini Futures Forum Research (FFR) Group at Henley Business School and todate has been involved in various research activity to combine practitioner best practices with academic research. The most notable work from this group is the Business Aligned IT Strategy (BAITS), an application rationalisation and strategy framework. He is a Fellow of the British Computer Society and a Chartered IT Practitioner and was awarded a Ph.D. for applying the theory of Organisational Semiotics into the design and development of intelligent agent-based e-commerce system, the first treatment of its kind in its days. Sam is an active participant of the ICISO conference, having been involved as a PC committee member since 1999.