Knowledge in Action
Download free leaflets of research output summarised for Knowledge in Action.
Knowledge in Action - Issue 01 - Download now >>
Building effective knowledge-sharing behaviours
An organisation's ability to unlock its people's knowledge - and then share that knowledge - is increasingly fundamental to business success...
Knowledge in Action - Issue 02 - Download now >>
Making the most of knowledge activists
In organisations where knowledge management is fundamental to business success, 'knowledge activists' play an important part in underpinning that success...
Knowledge in Action - Issue 03 - Download now >>
Sharing knowledge in the virtual world
Technology is increasingly enabling geographically-separate employees to work together as if they were in the same office...
Knowledge in Action - Issue 04 - Download now >>
Knowledge management in project-based organisations
For project-based organisations, knowledge management presents an awkward dilemma...
Knowledge in Action - Issue 05 - Download now >>

Sharing knowledge on the front line
The high-pressured front-line environment isn't always conducive to the reflection and learning involved in good knowledge management...
Knowledge in Action - Issue 06 - Download now >>

Identifying valuable knowledge
Knowledge is one of an organisation's most important strategic resources. But ironically, organisations don't always know what knowledge is valuable to them...
Knowledge in Action - Issue 07 - Download now >>
Building and sustaining communities of practice
Communities of practice help experts to share their knowledge with their peers. But while successful communities of practice can deliver real business benefits, they are surprisingly difficult to build and sustain...
Knowledge in Action - Issue 08 - Download now >>

Sharing knowledge with other organisations
Sharing knowledge inside the organisation can only deliver so much additional benefit...
Knowledge in Action - Issue 09 - Download now >>
Working with national cultures for better knowledge management
Does national culture have any impact on knowledge management? As the world of businessbecomes increasingly globalised, it's a question of more than academic
interest...
Knowledge in Action - Issue 10 - Download now >>

Knowledge management and social software
Increasingly, tools like wikis and blogs are finding their way into the corporate world. But while many organisations have greeted such 'social software' with enthusiasm, others are struggling to identify its value...
Knowledge in Action - Issue 11 - Download now >>

Identifying knowledge value through electronic document systems
Electronic document and record management systems are increasingly seen as a way to effectively and efficiently store vast arrays of documents...
Knowledge in Action - Issue 12 - Download now >>
Joined-up learning
Learning matters. But the challenge facing many organisations is ensuring that the two functions most concerned with learning - human resources and knowledge management...
Knowledge in Action - Issue 13 - Download now >>

Increasing value from improving knowledge flows
Organisations create value when knowledge flows from where it is generated to where it is needed...
Knowledge in Action - Issue 14 - Download now >>

Building effective knowledgeenabled innovation
Innovation lies at the heart of an organisation's ability to develop and flourish...
Knowledge in Action - Issue 15 - Download now >>
Improving conversations to enable effective knowledge sharing
Conversations are the lifeblood of any organisation. They are where knowledge is shared most naturally and intuitively...
Knowledge in Action - Issue 16 - Download now >>

Creating a knowledge-sharing culture to maximise internal collaboration
As teams have become more diverse and geographically scattered, effective collaboration has become more of a challenge...
Knowledge in Action - Issue 17 - Download now >>
Swarm creativity
Historically knowledge management has focused on what we know and enabling critical knowledge flows...
Knowledge in Action - Issue 18 - Download now >>

Retaining expertise inorganisations
With rapidly increasing professional competition for talent, an era of corporate
restructuring and a generation of baby boomers about to retire, organisations are rightly concerned about losing expertise...
Knowledge in Action - Issue 19 - Download now >>
Learning from external collaborations
It has never been more essential to collaborate with individuals or groups from outside the organization, to share expertise, create learning networks and help solve shared problems.
Knowledge in Action - Issue 20 - Download now >>
Managing knowledge in a secure environment
Security-conscious environments traditionally operate on a 'need to know' basis, where the need for security of information has raised real challenges for knowledge management.
Knowledge in Action - Issue 21 - Download now >>
Organisational decision making
Research from Henley's Knowledge Management Forum identified the five essential factors that must be worked on in an integrated way in order to improve the organisation's ability to make good decisions.
Knowledge in Action - Issue 22 - Download now >>
Developing individuals to be knowledgeable decision makers
Henley's Knowledge Management Forum investigated how to improve decision making in organisations. The process generated real insights into how individuals can develop their personal capacity to become knowledgeable decision makers.
Knowledge in Action - Issue 23 - Download now >>
Human capital management and the ambidextrous organisation
In a difficult financial climate, it is essential that organisations grow and innovate. However, at the same time they need to be lean and efficient to survive. Balancing the two requires organisational ambidexterity. The question is how to build it.
Knowledge in Action - Issue 24 - Download now >>
Knowledge-sharing 2.0
At the heart of social media implementation there are tensions for organisations. On the one hand it provides a fast-moving space for connecting flocks of intelligent individuals to promote better business performance. On the other hand it is notoriously difficult to control.